Privacy Policy
Introduction
Welcome to LearnModel, an AI learning platform designed to help learners study source material, reflect on lessons, and build their own model tree. This privacy policy explains what information we collect, how we use it, and how you can contact us.
Information We Collect
We may collect the following information when you use LearnModel:
- Account Information: name, email address, sign-in provider, and account settings.
- Learning Content: materials you upload, lesson messages, model tree nodes, flashcards, notes, and related attachments.
- Usage Information: product interactions, feature usage, timestamps, diagnostics, and error logs.
- Device Information: browser, device type, operating system, IP-derived region, and language preferences.
- Payment Information: billing status and transaction metadata if paid features are enabled. Payment card details are processed by payment providers and are not stored directly by LearnModel.
- Cookies and Similar Technologies: cookies used for authentication, preferences, security, analytics, and product improvement.
How We Use Information
We use information to:
- Provide and operate the LearnModel service.
- Save your learning history, model tree, flashcards, and account preferences.
- Improve product quality, reliability, and user experience.
- Prevent abuse, protect accounts, and maintain service security.
- Communicate service updates and respond to support requests.
- Comply with legal obligations.
AI Processing
When you use AI-powered features, relevant learning content and conversation context may be sent to AI model providers to generate responses. LearnModel is designed so that AI guides your thinking; it does not automatically own or confirm your model tree decisions for you.
Information Sharing
We do not sell your personal information. We may share limited information with service providers who help us operate LearnModel, such as hosting, database, storage, analytics, email, payment, and AI infrastructure providers. These providers are only allowed to use information as needed to provide their services to us.
We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.
Data Security
We use reasonable technical and organizational safeguards to protect your information. No internet service can be guaranteed to be completely secure, so you should also protect your account credentials and avoid uploading sensitive materials that you do not want processed by online services.
Your Choices
You may request access, correction, export, or deletion of your personal information by contacting us. Some information may be retained when required for security, legal compliance, dispute resolution, or legitimate business records.
Changes
We may update this policy from time to time. The latest version will be posted on this page with an updated effective date.
Contact
If you have questions about this privacy policy, contact us at:
Email: support@learnmodel.ai
By using LearnModel, you agree to this privacy policy.